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Empowerment unleashed
Reliability ensured
Excellence achieved

How healthy is your operating system?

Do employees find purpose in achieving aligned business goals? 

Are problems solved to root and solutions shared organization-wide?

Is the organization highly reliable with safety, quality, delivery, and cost?

We assist organizations in cultivating a culture centered on human development, seamlessly incorporating work, improvement, and management systems to ensure enduring results.

Work System

Standardize your WORK system

Highly reliable organizations design their work system to ensure their customers' needs are met every time. The work design starts by establishing basic stability, ensuring commitments made to customers are never broken. Standardizing the work comes next to capture best practices and constitute the baseline for continuous improvement.

Improvement System

Develop your IMPROVEMENT system

A well-designed improvement system engages and empowers everyone in the organization. It creates a community of scientists who solve problems when their customer needs are not met, when they cannot do their work successfully, or when their process is not yet ideal. The system engages everyone, every day, and in every way.
Management System

Formalize your MANAGEMENT system

The management system is a framework that supports both the work and its improvement. It guides leaders to align activities to the True North goals of the organization and monitor processes and their performance. Leadership supports defect detection and develops people to solve problems, learn, and continuously improve results.
Operating System
The integration and interdependence of the three systems are foundational to being a learning organization, continuously improving, and establishing a culture of excellence in everything carried out. Customers are satisfied, employees find meaning and purpose in their work, and the organization adapts to the ever changing market needs.
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Lean Management Systems
Empowerment Unleashed, Excellence Achieved

By improving operational performance and leadership, we enable our clients to achieve results beyond their expectations

Oregon Health and Science University
Christiana Care logo
Phillips and Temro logo
Allina Health logo
Shutterfly logo
Cretex logo

Organizations We Have Supported

Catalysis logo
Steelcase logo
Project Management Institute logo
DW Fritz logo
Manufacturers Alliance logo
Institute of Industrial and Systems Engineering

Didier is a creative lean thinker, effective as a leader in developing the lean thinking of those who work for him, and insightful in developing lean applications. His focus goes beyond the application of lean tools to encompass engaging those who do to participate in continuous improvement. He understands the importance of the people and cultural sides of lean and knows how to balance the drive for results with a keen focus on the process. Didier is an exceptional leader of people; an exceptional lean teacher, thinker, and implementer; and a highly effective manager.

David Mann, Principal at David Mann Lean Consulting

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