How healthy is your operating system?
Do employees find purpose in achieving aligned business goals?
Are problems solved to root and solutions shared organization-wide?
Is the organization highly reliable with safety, quality, delivery, and cost?
We guide organizations to build a culture focused on human development while integrating the work, improvement, and management systems to sustain the results
Standardize your WORK system
Highly reliable organizations design their work system to ensure their customers' needs are met every time. The work design starts by establishing basic stability, ensuring commitments made to customers are never broken. Standardizing the work comes next to capture best practices and constitute the baseline for continuous improvement.
Develop your IMPROVEMENT system
A well-designed improvement system engages and empowers everyone in the organization. It creates a community of scientists who solve problems when their customer needs are not met, when they cannot do their work successfully, or when their process is not yet ideal. The system engages everyone, every day, and in every way.
Formalize your MANAGEMENT system
The management system is a framework that supports both the work and its improvement. It guides leaders to align activities to the True North goals of the organization and monitor processes and their performance. Leadership supports defect detection and develops people to solve problems, learn, and continuously improve results.
Thrive with a holistic OPERATING system
The integration and interdependence of the three systems are foundational to being a learning organization, continuously improving, and establishing a culture of excellence in everything carried out. Customers are satisfied, employees find meaning and purpose in their work, and the organization adapts to the ever changing market needs.
Lean Management Systems
By improving operational performance and leadership, we enable our clients to achieve results beyond their expectations
Organizations We Have Supported
Didier is a creative lean thinker, effective as a leader in developing the lean thinking of those who work for him, and insightful in developing lean applications. His focus goes beyond the application of lean tools to encompass engaging those who do to participate in continuous improvement. He understands the importance of the people and cultural sides of lean and knows how to balance the drive for results with a keen focus on the process. Didier is an exceptional leader of people; an exceptional lean teacher, thinker, and implementer; and a highly effective manager.