Performance Improvement Team

Without a performance improvement team that is well-versed in Lean, organizations do miss capturing operational improvement opportunities. Lean Management Systems brings experience and its people development model to the improvement team members to develop them into Lean experts. They obtain the knowledge, skills, and behaviors to coach leaders and advise them in building the systems and processes needed for organizational transformation.

Frontline Leadership
Team

The role of frontline leaders is a challenging one, support their team members ensuring the commitments made to customers are never broken. Our "Leading with Respect" approach provides frontline leaders with the capability and tools to bring stability to their daily responsibility. Building on this stability, they standardize best practices to continuously improve processes and develop team members who find more purpose in their daily contribution to achieve better results.

Middle-Management
Team

Middle managers are the critical link between the frontline daily operation and the senior leadership team. They are involved in both urgent and important or strategic work. Lean Management Systems provides a leadership framework to balance and execute their dual responsibilities. Leading with purpose, they improve their productivity and coordination with the other department for the success of the organization, the engagement of their teams , and the satisfaction of their customers.

Senior Leadership
Team

The Senior Leadership Team sets the tone for the organization's transformation. They own the work, improvement, and management systems that define the organization's behaviors.  Using our system design methodology, we guide the senior leadership team to own the culture of the organization. The governance of the systems supported by Key Performance Indicators (KPIs) and Key Behavior Indicators (KBIs) provides a sense of control and an opportunity to drive the organization toward excellence.