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Process

Daily Activities

Processes are designed, developed, managed, and improved to provide value to a customer. This customer may be external or internal. The standard work or set of standard work should be considered as hypotheses that are continuously tested. The execution of a standard work is a PDCA cycle built with a set of planned activities to achieve expected outcomes. Since we cannot know for sure if the hypothesis is going to be validated, problems need to be anticipated. We also know that every process can be improved. We will therefore try to identify opportunities to improve it.

 

The graphic depicts three different flows:

  1. The use of standard

  2. The correction of problems to get back to standard

  3. The experimentation of ideas to improve the standard

In a well-designed process, team members are engaged to follow standard work, solve the problems they encounter during the day, and improve to achieve better results.

In your organization, reflect on how well:

  • Leaders provide team members with work that is highly specified as to the content, sequence, timing, location, and expected outcomes

  • Team members adhere to the standards communicated, taught, and supported by leaders.

  • Team members identify problems in real-time. They elevate them for containment and problem-solving.

  • Team members conduct experiments under the guidance, support, and coaching of the leaders to gradually achieve the cascaded improvement goals.

  • Standards are improved to avoid problem recurrence or to achieve the targeted improvement goals.

Our roadmap to process, value stream, and organizational transformation follows our 4-step method:
Assess, Align, Build, and Integrate.

Manufacturing Assembly

Standardize Your
Work System

Assess
  • Identify Customer Needs

  • Conduct Stakeholder Analysis

  • Map the process

  • Initiate Operation Analysis

  • Identify Rules in Use Violation

Assess
  • Formalize Expected Outcomes

  • Define Critical to Quality (CTQ)

  • Evaluate Work Design Options

  • Identify Best Practice

  • Select Visual Controls

Assess
  • Standardize the Work Process

  • Control Plan with CTQs

  • Job Breakdown Analysis

  • On-The-Job Training

  • Error Proofing with Visuals  

Handyman

Develop Your
Improvement System

Assess
  • Clarify Business Needs

  • Conduct Stakeholder Analysis

  • Gauge Problem Solving

  • Examine Improvement Method 

  • Evaluate Coaching Method

Assess
  • Roles to Restore Standards 

  • Roles for Goal Deployment

  • Capability Deployment

  • Leadership Coaching Role

  • Visual Management Tools

Assess
  • Real-Time Problem-Solving

  • 4C Problem-Solving Skills

  • Develop A3 Capability

  • Rapid Improvement/Kaizen

  • 3P Human Centered Design

Contact us to learn more.

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Operating System

Lean Management Systems
Brings Excellence

By improving operational performance and leadership, we enable our clients to achieve results beyond their expectations

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